Exchanging an item purchased on La Robe Rouge Paris is very simple.
- We have a strict no-refund policy however you have 7 days from the date you received the article to make an exchange.
- If you wish to exchange your item(s) please email us at firstname.lastname@example.org or drop us a message on Instagram with your order number & name.
- The customer would have to send us back their item at their *own expense* & once we receive it, the exchange will be dispatched for 200 delivery charges.
- All the tags should be intact and the article should be unworn and in it’s original condition along with receipt.
- If any of these items is missing, An exchange would not be possible.
- You can change the size of your item or if you prefer to exchange for a different item, you can do that aswell.
- If you don’t want to purchase anything at the time we will provide you with the gift voucherwhich you can use in the future .
- Delivery charges will not be reimbursed.
- No exchange for international orders.