Exchanging an item purchased on La Robe Rouge Paris is very simple.

  • We have a strict no-refund policy however you have 7 days from the date you received the article to make an exchange.
  • If you wish to exchange your item(s) please email us at info@laroberougeparis.com or drop us a message on Instagram with your order number & name.
  • The customer would have to send us back their item at their *own expense* & once we receive it, the exchange will be dispatched for 200 delivery charges.
  • All the tags should be intact and the article should be unworn and in it’s original condition along with receipt.
  • If any of these items is missing, An exchange would not be possible.
  • You can change the size of your item or if you prefer to exchange for a different item, you can do that aswell.
  • If you don’t want to purchase anything at the time we will provide you with the gift voucherwhich you can use in the future .
  • Delivery charges will not be reimbursed.
  • No exchange for international orders.

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